Shipping policy

At LeCalme, each order is carefully prepared to ensure it arrives safely and beautifully.

Order Processing

All orders are processed within 1–3 business days. As our products are made and packed with care, processing times may vary slightly during peak periods or launches.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Delivery Time

Delivery times vary depending on your location. Estimated delivery is typically 2–5 business days after dispatch. Please note that delivery timelines are estimates and may be affected by external factors beyond our control.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery location and order size. Any applicable shipping promotions will be clearly displayed at checkout.

International Shipping

If international shipping is available, delivery times and rates will vary by destination. Customers are responsible for any customs duties, taxes, or fees that may apply.

Delays

While we aim to deliver all orders on time, delays may occasionally occur due to courier issues, weather conditions, or high-demand periods. LeCalme is not responsible for delays once an order has been handed over to the courier.

Incorrect Address

Please ensure all shipping details are entered correctly at checkout. LeCalme cannot be held responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Damaged or Missing Orders

If your order arrives damaged or if there is an issue with delivery, please contact us at info@meelah.ae within 48 hours of receiving your order, and we will assist you promptly.